Privacy Policy for Sindon HomeCab India Pvt. Ltd.

 Effective Date: 14th Jan 2018

Sindon HomeCab India Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile applications (iOS and Android). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1.1 Personal InformationWe may collect the following personal information when you use our services:

• Name
• Email address
• Phone number
• Payment details (e.g., credit/debit card information, billing address)
• Location data (with your consent)

1.2 Non-Personal InformationWe may collect non-personal information such as:

• Browser type and version
• Operating system
• IP address
• Device identifiers
• Usage data (e.g., access times, pages viewed)

We use the information we collect for the following purposes:

• To provide and manage our taxi services
• To process payments and send receipts
• To send important updates regarding your bookings
• To improve our website, mobile apps, and services
• To personalize your experience
• To ensure compliance with legal and regulatory requirements

We do not sell your personal data to third parties. However, we may share your information in the following scenarios:

• Service Providers: With trusted third-party vendors who help us provide our services (e.g., payment processors, customer support).
• Legal Compliance: To comply with legal obligations, such as responding to subpoenas or court orders.
• Business Transfers: In the event of a merger, sale, or acquisition.

Our mobile applications may request access to your location to:

• Provide accurate pick-up and drop-off services
• Calculate fares based on distance

You can enable or disable location services in your device settings.

We implement robust security measures to protect your information, including encryption, firewalls, and secure servers. However, no data transmission or storage can be guaranteed 100% secure. You use our services at your own risk.

We use cookies and similar technologies to:

• Enhance user experience
• Analyze site usage
• Provide targeted advertisements

You can manage your cookie preferences in your browser settings.

Depending on your location, you may have the following rights:

• Access, correct, or delete your personal information
• Withdraw consent for data processing
• Opt-out of marketing communications
• File a complaint with a data protection authority

To exercise your rights, contact us at admin@sindon.in.

Our services are not intended for individuals under 18. We do not knowingly collect data from children. If we become aware of such data collection, we will delete it promptly.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Effective Date."

If you have any questions about this Privacy Policy, please contact us:

• Email: admin@sindon.in
• Phone: 8222-873-873
• Address: Sindon HomeCab India Pvt. Ltd., Sankhol , Bahadurgarh, Haryana

This Privacy Policy applies equally to our iOS and Android applications. Both apps comply with Google Play Store and Apple App Store guidelines, including:

• Transparent data collection and usage practices
• Secure storage of sensitive user information
• User consent for permissions (e.g., location, contacts)

Permissions Used in Our Apps:

1. Location: To provide real-time tracking and calculate fares.
2. Contacts (Optional): For easy sharing of ride details.
3. Camera (Optional): For uploading profile pictures or scanning QR codes.

You can manage app permissions in your device’s settings at any time.